For Rome’s Taxi Drivers, Lessons in Courtesy and Cultural Savvy

A six-week course aims to turn the city’s taxi drivers into good-will ambassadors by teaching them hospitality, excellence and useful Chinese and Arabic phrases.

ROME — For most visitors to Rome, the city gets high marks for its monuments, food, temperate climate and laid-back lifestyle — the dolce vita.But Roman cabbies often get a failing grade.Social media is rife with cautionary tales of ripoffs and swindles, often involving scenic — but unsolicited — drives past Rome’s historic sights or taxi meters that spin faster than they probably should.It hasn’t been the best calling card for the Italian capital, especially as cabbies are often the first lo...